The St. Francis hospital is the hospital run by HOSFA to serve the locals of Mityana. The hospital is spread out over two levels, with all the in-patients housed on the ground floor and the out-patients department on the 1st floor (American 2nd floor). The cashier, ultrasound room and the dental department are also located on the 1st floor while services such as maternity and x-ray are located on the ground floor. On the first day, we got a tour of the facilities, and immediately it became evident that the space and the machinery were not even close to being optimally used. On the ground floor, we had to get the key to open up the x-ray room which was a surprise. The reason this room was locked up turned out to be because the x-ray machine itself was non-functional. The machine had been donated to St. Francis a few years back by a German donor, and had since been sitting idle in this room which was meant specifically for it. Going forth, we came across the operation theatre which was also locked up. What we found here was a dusty old room with one surgery bed in the middle. When the planning had been done, they had definitely budgeted for an active surgery room, but as it turns out, they never got the money to finance an operational one. Hence it was abandoned and the room has been in its present form since 1998. The maternity ward was next on the list. The ward itself where the women were housed before and after birth were well lit, with the only complaint being that the corridors were too narrow. The big issue we came across here was that of privacy in the delivery room. The room was full of windows and overlooked a small village dwelling. Standing in that room I could hear and almost see children shouting and screaming right outside the window. I really wondered how comfortable women would be in such an environment at such a crucial time in their lives. We also stopped by at the women’s and the children’s wards which were quite airy and well-lit. Those were probably my favorite rooms of the hospital, but then I went on to my least favorite rooms of the hospital which were the secondary women’s ward and the men’s ward. These rooms were almost without any light at all and quite crowded. The second women’s ward (which was necessary as there are more women patients than any other on average) was especially dingy. I peeked in and saw what could’ve qualified as a dungeon. The only source of light in the room was a solitary bulb hanging from the roof as there were no windows looking out. This was a major concern as even that bulb finds itself without electricity for the most part of the average 24 hour cycle. As we trudged up to the first floor we were informed of the staff situation at the hospital. At this hospital, there is one doctor, a clinician, 5 nurses, an ultrasound technician, a lab technician, and a dental technician. On any given day, there is only one person present that has the diagnostic authority, whether it is the doctor or the clinician. This poses a problem as the doctor is overloaded with work and in such cases the in-patients may not be given the amount of attention they require. Also, there is no backup in case one of these persons gets sick for an elongated period or goes on vacation. Also, the hospital itself is a level 3 hospital. This is a rating given by the government on a scale of 1 to 5, where a level 5 gets the highest grant money.
On the first floor we came across equally shocking discoveries. There was a huge store-room (also locked) filled with all sorts of machinery. As it turns out, all of this was donated at some point of time, and has just been lying idle because the parts were either incompatible, or the machines just refused to work. All of these machines were from the same donor in Germany. The room next door was a chapel which was also locked, but was quite a pleasant room and was surprisingly large, with windows letting in a lot of sunlight. Another room that took us by surprise was the room adjoining the doctor’s office. This room was completely empty and also connected to the drug store which led into the main building. The only other shock we got on this floor was thanks to the ultrasound department. The ultrasound facility itself is the best asset of the hospital since no other hospital in the entire state offers it, but the machine itself was in the tiniest room possible. It was with difficulty that 3 of us managed to fit in, and it was obvious that a pregnant woman could not possibly maneuver around in that tiny room and spare a thought for the husband that would want to get a first peek at his child.
After much thought and deliberation, and many more visits to the hospital, we came up with some suggestions which we put forth for discussion. As far as short-term planning goes, the first step definitely needed to be to get rid of the machinery that was lying idle. This idea itself took Noa and the doctor by surprise. For them, a donation was a gift, and a gift is not something you part with, especially sell. It took a little convincing, but they saw that what was more important was to look out for the best interest of the hospital and put the machinery to its best use, which in this case was to sell it off. By selling off the excess machinery, they could also finance new x-ray machinery which was definitely an urgent requirement seeing as TB is seen in big numbers in the country and the only x-ray department in the area is at the government hospital. The x-ray room is already ready; hence it would not require any architectural modifications.
Another major suggestion that was put forth was the switching of certain rooms. We suggested that the drug store be switched with Ultrasound room. This was because the Ultrasound room was extremely small for the purpose it currently served; however, it was big enough to hold all the drugs the hospital had (which weren’t too many). This allowed for a better, bigger room for the ultrasound machine (this was the empty room next to the doctor’s office) with a waiting room (old drug store). Because the ultrasound room was now next to the doctor’s office, he could now be consulted whenever required which was a problem before due to the physical distance. We also suggested a switching of wards, with the end result being that the men were moved out of their little “hole-in-the-wall” and put in the children’s ward. The kids were moved up to the first floor in the present chapel which was a room just as big. The chapel was moved down to the second women’s ward, which in-turn moved to the present men’s ward. Hence completing a full circle where everyone is happier except potentially the people that use the chapel. These can’t be very many seeing as the chapel was always locked up. It definitely could serve a better purpose as a children’s ward.
Apart from a few other small suggestions that were made, we also made a few long-term goals to keep in mind. The first one would be to move the OPD downstairs and the in-patients upstairs to make it easier for emergency patients to access without having to climb a bunch of stairs. Moving the children’s ward upstairs is a step in this direction. Also, we asked of HOSFA to keep in mind the future need for a surgery room. This we found was the reason why women would not prefer St. Francis for delivery and not because of privacy issues with the delivery room as we had previously thought. As it turns out, women were ready to deliver on the roadside, as long as there were facilities for performing a c-section nearby. This was what was lacking since St. Francis had no surgery room to speak of. Plan for the future then was to look into micro-finance options to get an operation theatre up and running.